Apartment Information
How do I submit a maintenance request?
Please fill out a Maintenance Request on your Resident Portal.
Lease Terms and Installments
What is an installment?
Your contract is based on a total amount that is divided into 12 equal installments for convenience. Your first installment will be due August 1 and the last on July 1.
When is my installment due? How do I pay for my installment?
Installments are due by the first of each month and are considered late on the fourth. You can pay this through your resident portal with a debit/credit card or e-check. Alternatively, you can bring in or mail a physical check or money order to the leasing office
What if I need to break my lease or plan to go home for the summer?
All leases are 12-month installments beginning on August 15 and ending on July 29. If you need to get out of your lease early, you can relet your unit by finding somebody to take over the remainder of your lease.
What is included in my installment?
Your installment includes: • In-unit washer & dryer • All major kitchen appliances Plus, access to Campus Row’s on-site amenities and attentive, on-call staff.
What is not included in my installment?
The following items are not included in your installment: • Rental liability insurance – Rental liability insurance is required for all residents at Campus Row. Residents may provide their own third-party insurance to be contracted directly, or you may opt-in to Campus Row’s liability waiver program for an additional $13.95/month. You will automatically be charged for the liability waiver program unless you provide proof of third-party insurance that meets our requirements as described in your lease. Rental liability insurance does not cover your personal belongings. You must obtain your own personal policy to protect your belongings. • Utilities Optional add-ons • Pet rent • Furniture packages
What is an individual lease?
An individual lease is a per-bed lease. You sign a lease for a bed space in the apartment and share common areas with roommates. This means you are only responsible for your own installments. This allows you to live with roommates without having to worry about whether they’re going to pay on time.
Process And Fees
What is a guarantor? Is a guarantor required?
A guarantor is a co-signer for your lease agreement. Because students often don’t have an income, having a guarantor allows us to qualify you for a lease based on your guarantor’s income. You will list the name and email of your guarantor during the application process, and your guarantor will receive an email to fill out their portion of the application. Contact the Campus Row team for more information on whether or not you will need a guarantor. In order for a guarantor to qualify, they must meet the following qualifications: •Must earn 3x the monthly installment •Must not have filed for bankruptcy in the past seven years •Must have a credit score of 600 We require all residents at Campus Row to guarantee their lease in one of the following two ways: •Sign with a guarantor that meets the qualifications above •Prepay two rent installments, which are applied to the last two months of your lease term (conditions apply; please speak with a team member for more information and to see if you qualify for this option) Utilize the LEAP program offered by Campus Row. If you do not provide someone to act as a guarantor on your behalf, or you cannot prepay two installments, you will be enrolled into the LEAP program by our leasing team. LEAP acts as your guarantor for a monthly fee of $43, which is added to your rent payment. Contact the Campus Row team for additional information.
Why do you need my Social Security number?
We need your Social Security number to run standard credit and criminal background checks. Campus Row is using software from Entrata to keep your personal information secure. All your data, including your name, email, birth date, and Social Security number, are secured using encryption techniques that banks use to keep your financial information private. Data is transferred via an SSL/TLS connection using 2048-bit encryption between your computer and Entrata’s servers.
Does Campus Row need to be listed as additional insured on renter’s insurance?
Yes, you need to list Campus Row as additional insured on your renter’s insurance policy. You also need to list your address (including your unit number) as your property address on your policy.
